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Terms & Conditions | Super Graphic
Legal Documentation

Terms & Conditions

Please read these terms carefully before using Super Graphic. By accessing or using our platform, you agree to be bound by these terms and our Privacy Policy.

Last Updated: July 15, 2025
~12 min read
Version 2.1

Table of Contents

1 Introduction 2 Eligibility & Account 3 User Responsibilities 4 Content & Licensing 5 Prohibited Activities 6 AI Usage & Disclaimer 7 Billing & Refunds 8 Privacy & Data 9 Service Availability 10 Termination 11 Limitation of Liability 12 Governing Law 13 Contact Information
Reading Progress
1

Overview of these terms and your agreement

Welcome to Super Graphic ("we," "our," or "the Platform"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Super Graphic, governing your access to and use of our website, applications, tools, templates, assets, and all associated services (collectively, the "Service").

Super Graphic is a cloud-based creative design platform that enables users to create, edit, collaborate on, and export professional-quality graphic designs, presentations, social media assets, videos, and other visual content.

Important Notice

By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy. If you do not agree, please discontinue use immediately.

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or in-app notification. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.

2

Who can use Super Graphic and account requirements

To use Super Graphic, you must meet the following eligibility requirements and agree to the account registration terms outlined below:

Age Requirement: You must be at least 16 years of age to create an account and use the Service. If you are under 18, you represent that you have obtained consent from a parent or legal guardian.
Accurate Information: You agree to provide truthful, accurate, current, and complete information during registration and to update such information to maintain its accuracy.
Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use.
One Person Per Account: Each account is for a single individual user. Sharing login credentials with others is prohibited unless explicitly permitted through our Team or Enterprise plans.
Legal Authority: If you are registering on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Account Responsibility

Super Graphic will not be liable for any loss or damage arising from your failure to protect your account credentials. We strongly recommend enabling two-factor authentication (2FA) for enhanced security.

3

Guidelines for proper use of the platform

By using Super Graphic, you agree to use the Service responsibly and in compliance with all applicable local, national, and international laws and regulations. You are responsible for all content you create, upload, share, or distribute through the platform.

As a user, you agree to:

Use the Service only for lawful purposes and in accordance with these Terms.
Respect the intellectual property rights of others, including copyrights, trademarks, and patents.
Not attempt to interfere with, compromise, or disrupt the Service or servers/networks connected to it.
Not use automated scripts, bots, or scrapers to access the Service unless explicitly authorized.
Ensure that any content you upload does not contain malware, viruses, or harmful code.
Be respectful in collaborative environments and not harass, bully, or discriminate against other users.

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these guidelines, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.

4

Your rights and our rights regarding content

Your Content, Your Ownership

You retain full ownership of all original designs, artwork, and content that you create using Super Graphic. We do not claim ownership over your user-generated content.

Your Content: Any original designs, images, text, and other materials you create or upload to Super Graphic ("User Content") remain your sole property. You retain all rights, title, and interest in and to your User Content.

License to Super Graphic: By uploading or creating content on our platform, you grant Super Graphic a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, and display your User Content solely for the purposes of:

Operating and providing the Service to you (e.g., rendering your designs, enabling collaboration).
Creating backups and ensuring the security and integrity of the Service.
Improving and developing the Service (in anonymized, aggregated form only).

This license terminates when you delete your content from the Service or when your account is terminated, except where content has been shared with others and they have not deleted it.

Platform Content: Super Graphic provides templates, stock images, icons, illustrations, fonts, and other assets ("Platform Content") for use within your designs. The licensing terms for Platform Content vary based on your subscription plan:

Free Plan: Platform Content may be used in personal projects with attribution where specified.
Pro & Enterprise Plans: Platform Content includes a commercial license for use in client work, marketing materials, and commercial projects without attribution.

Restrictions: Platform Content may not be redistributed, resold, or sublicensed as standalone assets. You may not use Platform Content in the creation of competing products or services.

5

Actions that are strictly forbidden on our platform

The following activities are strictly prohibited when using Super Graphic. Violation of any of these terms may result in immediate suspension or termination of your account without prior notice:

Zero Tolerance Policy
Illegal Content: Creating, uploading, or distributing content that is illegal, obscene, defamatory, threatening, or violates any applicable law.
Copyright Infringement: Using copyrighted material without proper authorization, including uploading images, logos, or designs you do not own or have license to use.
Trademark Violations: Creating designs that falsely imply endorsement by, affiliation with, or sponsorship by any brand or organization.
Scraping & Data Mining: Using automated tools, bots, spiders, or scrapers to collect data, content, or user information from the Service.
Reverse Engineering: Attempting to decompile, reverse engineer, disassemble, or otherwise discover the source code or algorithms of the Service.
Service Abuse: Overloading servers, conducting denial-of-service attacks, or exploiting bugs/vulnerabilities for unauthorized access.
Account Abuse: Creating multiple free accounts to circumvent usage limits, or sharing Pro/Enterprise credentials with unauthorized users.
Harmful Content: Uploading files containing malware, viruses, trojans, or any other harmful software.
Impersonation: Misrepresenting your identity or pretending to be another person, entity, or Super Graphic representative.
6

Terms governing AI-powered features and tools

Super Graphic incorporates artificial intelligence (AI) and machine learning features, including but not limited to AI-powered image generation, background removal, smart resize, design suggestions, text generation, and style transfer ("AI Features").

AI Content Disclaimer

Content generated by AI Features is provided "as is" without warranty. Super Graphic does not guarantee the originality, accuracy, completeness, or suitability of AI-generated content for any specific purpose.

By using AI Features, you acknowledge and agree that:

AI-generated content may occasionally produce results that are similar to existing works. You are solely responsible for ensuring that your use of AI-generated content does not infringe upon third-party rights.
You will not use AI Features to generate harmful, deceptive, discriminatory, or illegal content, including deepfakes or misleading media.
AI-generated text content should be reviewed for accuracy before use, as AI models may produce factual errors or hallucinations.
Super Graphic may use anonymized prompts and usage patterns to improve AI models, but will not use your personal data or private designs for AI training without explicit consent.
AI feature availability, quality, and capabilities may change over time as we update and improve our models.
7

Payment terms, subscription cycles, and refund policies

Super Graphic offers both free and paid subscription plans. By subscribing to a paid plan, you agree to the following billing terms:

Subscription Plans: Paid plans (Pro, Enterprise) are offered on monthly or annual billing cycles. The pricing, features, and limits associated with each plan are detailed on our Pricing page and may be updated from time to time.

Billing: You authorize Super Graphic (or our third-party payment processor) to charge your selected payment method on a recurring basis until you cancel your subscription. All fees are quoted in the currency displayed at checkout and are inclusive of applicable taxes unless stated otherwise.

Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle at the then-current rate. You will receive a reminder email at least 7 days before renewal.

Refund Policy
14-Day Money-Back Guarantee: If you are unsatisfied with your paid subscription, you may request a full refund within 14 days of your initial purchase or renewal.
Pro-Rated Refunds: Refund requests made after the 14-day window may be considered on a case-by-case basis. Annual plan users who cancel mid-cycle may be eligible for a pro-rated refund.
Non-Refundable: One-time purchases (e.g., premium templates, individual asset packs) and add-on credits are non-refundable once delivered or consumed.

Cancellation: You may cancel your subscription at any time through your Account Settings. Upon cancellation, you will continue to have access to paid features until the end of your current billing period. After that, your account will revert to the Free plan.

Price Changes: We reserve the right to modify subscription pricing. Existing subscribers will be notified at least 30 days in advance of any price increase and will have the option to cancel before the new rate takes effect.

8

How we collect, use, and protect your data

Your privacy is critically important to us. Our collection, use, storage, and disclosure of personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms by reference.

Key highlights regarding data handling include:

Data Collection: We collect only the data necessary to provide and improve the Service, including account information, usage analytics, and content metadata.
Data Security: We employ industry-standard encryption (AES-256 at rest, TLS 1.3 in transit), access controls, and regular security audits to protect your data.
No Selling of Data: We do not sell your personal data to third parties. Ever.
Data Portability: You may export your designs and request a copy of your personal data at any time through your account settings.
GDPR & Compliance: We comply with the General Data Protection Regulation (GDPR), the Information Technology Act, 2000, and other applicable data protection laws.
Your Data Rights

You have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights or to learn more, please review our full Privacy Policy or contact our Data Protection Officer at dpo@supergraphic.com.

9

Uptime, maintenance, and platform updates

We strive to maintain high availability of the Service, targeting 99.9% uptime for our core platform. However, you acknowledge that:

The Service may be temporarily unavailable due to scheduled maintenance, software updates, or emergency patches. We will provide advance notice of planned downtime where possible.
We may experience unplanned outages due to factors beyond our control, including natural disasters, third-party service failures, or cybersecurity incidents.
We reserve the right to modify, update, or discontinue any feature, tool, or component of the Service at any time, with or without prior notice.
In the event of a significant service discontinuation, we will provide at least 90 days' notice and allow users to export their data and designs.

Super Graphic shall not be liable for any losses, damages, or inconvenience arising from service interruptions, downtime, or changes to the platform.

10

When and how accounts may be terminated

Termination by You: You may terminate your account at any time by navigating to Account Settings > Delete Account. Upon deletion:

Your data and designs will be permanently deleted within 30 days of the deletion request.
You will have a 14-day grace period during which you may recover your account by logging in again.
Any active paid subscription will be canceled, and refund eligibility is subject to Section 7.

Termination or Suspension by Super Graphic: We reserve the right to suspend or terminate your account immediately, without prior notice, if:

You breach any provision of these Terms or our Community Guidelines.
We are required to do so by law, regulation, or court order.
Your account is involved in fraudulent, abusive, or illegal activities.
Your account has been inactive for more than 24 consecutive months (free accounts only).
Post-Termination

Upon termination, your right to access and use the Service will cease immediately. Sections of these Terms that by their nature should survive termination (including ownership, liability, and dispute resolution) shall remain in effect.

11

Scope and limits of our legal liability

To the maximum extent permitted by applicable law, Super Graphic and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, data, goodwill, or business opportunities.
Cost of procurement of substitute goods or services.
Business interruption or loss of use.
Damages arising from unauthorized access to, alteration of, or loss of your content or data.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall Super Graphic's total aggregate liability to you for all claims arising out of or relating to these Terms or the Service exceed the greater of: (a) the total amount paid by you to Super Graphic in the twelve (12) months preceding the event giving rise to the liability, or (b) ₹5,000 (INR Five Thousand).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

12

Legal framework and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in [City], India.

Dispute Resolution: Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at legal@supergraphic.com. We will endeavor to resolve the matter within 30 business days.

If the dispute cannot be resolved informally, either party may elect to resolve the dispute through binding arbitration administered by the Indian Council of Arbitration, in accordance with its rules then in effect. The arbitration shall be conducted in English and held in [City], India.

Class Action Waiver

To the extent permitted by law, you agree that any disputes shall be resolved on an individual basis and you waive any right to participate in a class action lawsuit or class-wide arbitration.

13

How to reach us regarding these terms

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you need to report a violation, please do not hesitate to contact us through any of the following channels:

Company
Super Graphic Pvt. Ltd.
[Your Street Address]
[City, State, PIN Code]
India
Email
General: support@supergraphic.com
Legal: legal@supergraphic.com
Privacy: dpo@supergraphic.com
Phone
+91-XXXX-XXXXXX
Mon–Fri, 9 AM – 6 PM IST
Help Center
help.supergraphic.com
24/7 Self-Service Support

We aim to respond to all inquiries within 2 business days. For urgent legal matters or DMCA takedown requests, please email legal@supergraphic.com with the subject line "URGENT."

Have Questions About Our Terms?

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